Match the common features of most ticketing systems with their descriptions. For more Questions and Answers: 1.4.2 Quiz – Module 1 Customer Service in IT Support Exam Answers Understanding the…
Which task is a key responsibility of a help desk technician when handling a support request? Creating and managing trouble tickets for unresolved issues. Limiting contact methods to email only.…
In RSTP, a switch with four interfaces that connects to other RSTP switches, has been selected as the root bridge. What port type will be associated with the root bridge…
What occurs if a BPDU is received on a port enabled with BPDU Filter? The port is placed in an error-disabled state. The port is immediately disabled. The BPDU is…
Telnet is a protocol used for remote management of network devices such as switches and routers. In this guide, we will configure Telnet on a Cisco switch with a simple…
When managing modern networks, VLANs (Virtual Local Area Networks) and trunking play a crucial role in segmenting traffic and allowing seamless communication between devices across switches. This article provides a…
Introduction In modern networking, VLANs (Virtual Local Area Networks) play a critical role in segmenting networks, improving security, and managing traffic effectively. A VLAN is essentially a logical grouping of…
Spanning Tree Protocol (STP) is essential in preventing network loops in a Layer 2 topology. Rapid Per VLAN Spanning Tree Plus (Rapid PVST+) enhances convergence times compared to traditional STP…
Configure STP Mode Rapid PVST on a Cisco Switch Rapid Per VLAN Spanning Tree Protocol (Rapid PVST) is an enhanced version of the Spanning Tree Protocol (STP) that allows for…
Configure STP mode PVST on a Cisco Switch Spanning Tree Protocol (STP) prevents network loops in a Layer 2 switching environment by selectively blocking redundant paths. In this article, we…